Typical job
A resident spots a bald-faced hornet nest
The crew reviews the reported nest location and assesses the property before explaining available service options. The customer can point out the branch and discuss access concerns with the technician. The customer understands what the crew found and what work is proposed. Keep people away from the nest area until you have discussed the service plan with the provider.
Typical job
A homeowner reports mouse activity and wants
A technician inspects the property and discusses the signs and locations the customer has noticed. The crew explains treatment and prevention options suited to the findings before agreeing on the work. The homeowner gets a clearer plan for addressing the reported activity and practical prevention recommendations. Sharing where signs appear can help the technician focus the inspection.